User support

If you have problems viewing the web site, please first check the following link:

to see if your problem has already been solved. If it hasn't, please use the contact form on that web site and choose appropriate category of inquiry.

MAKE SURE you specify the following:

  1. type of computer you use (eg. PC, Mac, mobile phone)
  2. operating system (eg. Windows and which, MacOS, Linux)
  3. web browser, including the version
  4. address of the page you were trying to access. If you were trying to access via a link on some other page, please provide the address of this page and an accurate description of where this link is.

We try to help everyone and usually all problems are solved, but it's much more efficient if we follow the procedure outlined above and provide all relevant information